Why Insurance Carriers Should (and shouldn’t) Be Worried About Lemonade
Did Lemonade kill the Loss Ratio? Stale industries with entrenched players who fail to innovate will continually be disrupted by…
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Employee Fraud and Risk Prevention
Risk comes from all sides, even the inside. Assessing risk is the most important decision financial service companies make every…
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Behavioral Intelligence to Improve Employee Experiences
Agents are customers, too. Digital Behavioral Intelligence (DBI) for Agents and Employee Experiences Understanding the experience of your customers is…
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Banking and Insurance Compliance, meet Behavioral Intelligence
Why Behavioral Intelligence is Crucial for Banking and Insurance Compliance GDPR, Equifax, CapitalOne – turn on the news any day…
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What is Digital Behavioral Intelligence?
Face-to-Face is now “Faceless”… Not too long ago, most financial service transactions were done face-to-face. Whether you were applying for…
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Minority Report, Black Mirror, and Digital Behavioral Intelligence
Why Understanding Digital Body Language is Imperative in Business Today If you were walking through airport security and noticed the…
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Top 3 A.I. Insurance Fraud Solutions
Insurance Analytics Software: Top 3 AI Insurance Fraud Solutions Given fraud is one of the biggest drains on profits for…
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4 Reasons Charles Darwin Thinks A/B Testing Sucks
Charles Darwin, UX Design and 4 reasons why A/B testing sucks People say that what’s old eventually becomes new again.…
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Top 6 Use Cases of Predictive Analytics in Insurance
Top 6 Use Cases of Artificial Intelligence and Predictive Analytics in Insurance But first, some history on the impact of…
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How to Walk the Security CX Tightrope
“Click on all the images that show a street sign.” Unfortunately, we’ve all been there. You’ve already provided your demographic…
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The “Digital Shift’s” Impact on Banking and Insurance
Behavioral Analytics and the “Digital Shift’s” Impact on Banking and Insurance In the past 15 years, with the rise of…
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What the SAT’s taught us about Digital Body Language and Fraud…
Remember that old math teacher that had you turn in your scratch work to make sure you weren’t cheating? Maybe the…
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